What drives us: being there for you.
Privacy of your data, availability, security of your files, support and environmental commitment: these are the pillars on which we built Photoweb Cloud. And which we keep improving, with you.
Your photos must stay available 24/7: that's our mission, and we work on it every day. Since the service launched in 2007 (under the name Joomeo), we've maintained an availability rate of 99.99%. We do everything we can to keep this level of reliability over time.
Your data is no one's business but yours.
Protecting and respecting your data is in our DNA. The files stored in your space are private: they are never used commercially, never analysed, never resold, and never used to train artificial intelligence models.
We take care of your photos and videos.
Your files are kept on secure servers, within a robust infrastructure hosted in France, in latest-generation data centres meeting demanding security standards. A dedicated team continuously watches over their integrity and availability.
Reducing the footprint of your cloud.
Environmental challenges are real, and we still have work to do. That's why we're committed to actively reducing our footprint: data centres in France, refurbished hardware, leaner communications. And we give you the means to lighten your space too.
Our tips for a leaner cloudCommitments tracked and measured.
Photoweb Cloud is part of the CSR approach of the Photoweb group, which steers its environmental commitments with precise targets and annual tracking.
Our targets by 2030
- −30% carbon footprint, in absolute value
- −30% water, energy and chemical use
- 0 non-hazardous industrial waste
- 85% of raw materials sourced in Europe
Our progress to date
- −23% CO₂e emissions in 2023 (7,179 t CO₂e/yr)
- −30% email volume between 2021 and 2023 (≈ 0.06 g CO₂e per email)
- ≈ 200 t of CO₂ avoided per year through paper recycling
Figures at Photoweb group level. Learn more about the Photoweb group's commitments.
Raising awareness and contributing, beyond storage.
The Photoweb group doesn't limit its action to reducing its footprint: it also works to raise awareness among its teams and ecosystem, and to support local, responsible production.
Raising awareness among our teams and ecosystem
- 20h per employee per year dedicated to environmental awareness
- 1 "engaged" newsletter per quarter
- A committed role as a local stakeholder
Actions already underway
- Internal awareness workshops (e.g. "the Biodiversity Fresk")
- An educational podcast in 10 episodes, "Les aventures farfelues de Mathis et Rose"
- Measuring the carbon footprint of each product component, for transparent information
- A partnership with "Jours Tricolores", promoting local production as an alternative to Black Friday
Actions carried out at Photoweb group level. Learn more about the Photoweb group's contribution.
We're by your side.
A problem, a question? In one click, you reach our support team, based in France and here to listen. No bot, no generic script: human, clear and fast answers.
Contact usEntrust us with your memories, with complete confidence.
Start with 5 GB free, no credit card. You stay in control of your photos, we take care of the rest.